Terms & Conditions

Last updated: October 15, 2026

Welcome to Ohel Miriam (“Ohel Miriam”, “we”, “us”). By creating an account, purchasing, or using ohelmiriam.org (the “Website”), including our courses, classes, recordings, PDFs, the Women's Paid Infoline, the Men's Infoline and our shop, you agree to these Terms & Conditions, our Refund Policy and our Digital Delivery Policy below. If you do not agree, please do not use the Website.

1. Your account

  • You must be at least 18 years old to create an account and make purchases.
  • You must give accurate information when you register and keep it up to date.
  • You are responsible for keeping your password private and for all activity on your account. Do not share your login with anyone.
  • Accounts are for one person only. Access to courses, classes, recordings and the Infoline is personal and may not be shared.
  • We may suspend or close an account that breaks these terms, shares access, or is used for fraud.

2. Digital products and delivery (Digital Delivery Policy)

  • Courses, course modules, classes, recordings, PDFs, the Women's Paid Infoline and the Men's Infoline are digital products.
  • Access is granted automatically, through your account, once your payment is successfully completed. Live courses and classes are delivered at the scheduled times shown on the course page.
  • Phone access to the Women's Paid Infoline and the Men's Infoline is given within 24 hours of an online purchase. If you do not have access within 24 hours, please call 845-659-4795.
  • Recordings are for listening only through the Website or the Infoline. Downloading, recording, copying or sharing them is not permitted.
  • PDFs you buy may be downloaded for your own personal use only.

3. Payments

  • All prices are in US dollars. Payments are processed securely by Stripe; we never see or store your full card number.
  • By completing a purchase you confirm that you are the authorized cardholder, or that you have the cardholder's permission to use the card.
  • At checkout you sign a digital purchase agreement by typing your full legal name. We keep a record of that agreement together with the date and time, your IP address and your device/browser information.

4. Refund Policy

  • All sales of digital products are final. We do not give refunds once access has been provided.
  • Women's Paid Infoline: the subscription is $25.00 per month and renews automatically every month until you cancel. You must cancel it yourself with the Cancel button in My Profile → Infoline (online subscribers) or by phone as explained on the Infoline page (phone subscribers). Cancelling stops future charges; you keep access until the end of the month you already paid for.
  • Men's Infoline: a one-time payment of $36.00 for lasting access. It is not a subscription and there are no further charges.
  • If you are charged after you cancelled, you must call 845-659-4795. Refunds are not given retroactively.
  • Shop (physical products): unopened items may be returned within 14 days of delivery for a refund of the item price, excluding shipping. Personal-care items cannot be returned once opened.

5. Payment disputes and chargebacks

  • If you have a problem with a charge, please contact us first at 845-659-4795 or ohelmiriam@gmail.com. We will gladly look into it.
  • You agree not to file a chargeback or payment dispute claiming fraud, non-recognition or unauthorized use for a purchase you or someone with your permission made.
  • To show that a purchase was authorized and delivered, we may give the card company or payment processor the records described in section 7 (your signed purchase agreement, login and access records, and order details).

6. Use of our content

  • All content on the Website — including recordings, lectures, course materials, PDFs, text and images — belongs to Ohel Miriam or our speakers and is protected by copyright.
  • You may use it for your own personal learning only. You may not copy, record, download, share, sell, publish or distribute it in any form without our written permission.
  • Content is provided for education and guidance. It is not a substitute for medical, psychological, legal or halachic advice from a qualified professional or Rav who knows your situation.

7. Information we record

To provide our services and to protect against fraud and payment disputes, we record:

  • the information you give us when you register and at checkout (such as name, spouse's name, email, phone numbers and billing address);
  • your signed purchase agreements;
  • login times, and when you play recordings or download PDFs, together with your IP address and device/browser information.

We use this information to run the Website, provide what you bought, contact you about your account and orders, and as evidence if a payment is disputed. We do not sell your information. Payment details are handled by Stripe.

8. Changes and availability

  • We may update courses, schedules, speakers and these terms from time to time. The version shown on this page applies from the “Last updated” date.
  • We do our best to keep the Website and the Infoline available, but cannot guarantee they will always be uninterrupted or error-free.

9. Limitation of liability

To the fullest extent allowed by law, Ohel Miriam's total liability for any claim related to the Website or a purchase is limited to the amount you paid for that purchase.

10. Governing law

These terms are governed by the laws of the State of New York, USA.

11. Contact us